Error Messages and Troubleshooting
Documentation on common SimpleRisk error messages and how to troubleshoot them.
With SimpleRisk 20170102-001, we converted several of the pages to use javascript AJAX queries against the API functionality. To get SimpleRisk to work pro...
Fri, Mar 31, 2017 at 11:51 PM
PHP has removed the standard JSON extension as of PHP 5.5rc2 due to a
license conflict. This functionality is used in SimpleRisk's graphing
library...
Wed, Aug 19, 2015 at 11:48 PM
Newer versions of PHP now have short tags off by default and the older
version of SimpleRisk used these short tags. Since the config.php file
does not ...
Wed, Aug 19, 2015 at 11:49 PM
A SimpleRisk user noted that they were having difficulty logging in with
the default username of "admin" with a password of "admin". ...
Wed, Aug 19, 2015 at 11:50 PM
The "A fatal error has occurred. Please contact support." error message
is associated with the SimpleRisk function that connects the PHP code
...
Wed, Aug 19, 2015 at 11:54 PM
A message that reads "Fatal error: Uncaught exception 'PDOException' with message 'SQLSTATE[HY000]: General error: 1364 Field 'XXXXXX&#...
Thu, Oct 19, 2017 at 8:23 PM
As of the 20141129-001 release of SimpleRisk, a check was added to
ensure that the database user for SimpleRisk has the necessary
privileges for the upg...
Wed, Aug 19, 2015 at 11:58 PM
Some users have reported seeing an error message saying "PHP Fatal error: Call to undefined function mb_detect_encoding() in
…\simplerisk\includes\H...
Thu, Sep 3, 2015 at 2:11 PM
If you are running SimpleRisk on a RedHat-based Linux distribution and see an error saying something like:
PHP Fatal error: Class 'PDO' not f...
Tue, Oct 13, 2015 at 10:32 PM
A SimpleRisk user reported seeing the following error message when going to the Reporting tab on a new SimpleRisk instance: Fatal error: Uncaught excep...
Fri, Feb 10, 2017 at 4:14 PM