If you a "PHP Fatal error: Uncaught exception 'PDOException' with message 'SQLSTATE[HY000]: General error: 2006 MySQL server has gone away'" error message in your Apache error log while trying to upload a file in SimpleRisk, then the issue is likely due to the max_allowed_packet setting for your MySQL server being set too low. Try changing it to 16777216, restart MySQL, and see if the error continues.
Why do I get a "2006 MySQL server has gone away" error message when uploading a file? Print
Modified on: Fri, Nov 11, 2016 at 9:53 AM
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