SimpleRisk Support

SimpleRisk Feature Roadmap 1

• SimpleRisk Feature Roadmap

SimpleRisk Installation Guides 10

• What are the requirements for me to run SimpleRisk?
• Install SimpleRisk on Ubuntu 18.04 (Apache/MySQL/PHP)
• Installing SimpleRisk on CentOS 7 (Apache, MySQL, PHP)
• Install SimpleRisk on Windows Server 2012 R2 Using WAMP Server
• Install SimpleRisk as a VirtualBox Appliance

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SimpleRisk Upgrade Guides 1

• SimpleRisk Upgrade Guide

Error Messages and Troubleshooting 31

• Why Do I Get Ajax Errors and Blank Pages in SimpleRisk 20170102-001 or Higher?
• Why are my pie charts not displaying properly in SimpleRisk?
• Why do I see a "PHP Notice: Use of undefined constant" message in my error log?
• Why am I unable log in to SimpleRisk using the default username and password?
• Why do I see a "A fatal error has occurred. Please contact support." message and am unable to log in to SimpleRisk?

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Frequently Asked Questions (FAQ) 46

• How does SimpleRisk work and what can I do with it?
• Is SimpleRisk really free?
• What are the legal limitations and scope of use for SimpleRisk?
• What third-party software is used by SimpleRisk and how is it licensed?
• How Secure is SimpleRisk?

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SimpleRisk User Guides 23

• Performing a Quick Security Controls Assessment with SimpleRisk (2 Minute Tutorial)
• How to Submit a Risk in SimpleRisk (2 Minute Tutorial)
• How to Plan Mitigations in SimpleRisk (2 Minute Tutorial)
• How to Perform a Review in SimpleRisk (5 Minute Tutorial)
• How to Backup Your SimpleRisk Instance (2 Minute Tutorial)

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API Extra 3

• SimpleRisk API Extra Installation and Administration Guide
• The SimpleRisk API Users Guide
• SimpleRisk API v2 User's Guide

Custom Authentication Extra 5

• SimpleRisk Custom Authentication Extra Installation and Administration Guide
• Why do I see a blank screen when I try to log in with the Custom Authentication Extra enabled?
• Why do I see a "Call to undefined function ldap_connect()" message in the error logs and AD authentication doesn't work?
• Why do I get a PHP Fatal error: Uncaught Error: Class 'DOMDocument' not found message when clicking the SSO login link
• Why am I receiving an InvalidNameIDPolicy error when authenticating with my IdP?

Email Notification Extra 1

• SimpleRisk Email Notification Extra Installation and Administration Guide

Team-Based Separation Extra 2

• SimpleRisk Team Separation Extra Installation and Administration Guide
• When I create risks and try to edit them I receive the error “Risk ID does not exist”

Upgrade Extra 0

Import-Export Extra 2

• SimpleRisk Import-Export Extra Installation and Administration Guide
• The Risk Import Guide For SimpleRisk

Encrypted Database Extra 1

• [OBSOLETE] Why do I get a message saying that the "mcrypt" extension needs to be installed for the Encryption Extra to work properly?

Customization Extra 1

• Customization Extra Configuration and Functionality

Vulnerability Management Extra 2

• Vulnerabilities
• Configure

SimpleRisk Hosted Micro Enterprise 1

• How secure is the SimpleRisk Hosted Small Enterprise platform?

SimpleRisk Hosted Small, Medium, and Large Enterprise 1

• How secure is the SimpleRisk Hosted Medium and Large Enterprise platform?

Risk Management 7

• Submit Risk
• Plan Mitigation
• Perform Reviews
• Plan Projects
• Review Regularly

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Miscellaneous 1

• We Don't Have a Dedicated Help Page For That Yet